Author Topic: Order administration  (Read 481 times)

Offline venicvenic123

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Order administration
« on: March 16, 2010, 02:46:03 PM »
Order administration: create and modify orders; search and display placed orders; view order history; complete partial orders; access real-time order fulfillment status.
-   Sales support: advanced catalog search/browse; offer targeting (using the same promotions, coupons, campaigns, and cross-sells that the Web store offers); dynamic and intelligent cross-sells/up-sells; real-time access to inventory status.
-   Customer care: Submit returns and exchanges; accept/manage returned items; administer profile; view/modify addresses, credit cards, contact preferences; manage incident/ticket; view customer interaction history.

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