Author Topic: Increase efficiency with one user interface  (Read 14495 times)

Offline venicvenic123

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Increase efficiency with one user interface
« on: March 16, 2010, 02:47:04 PM »
Increase efficiency with one user interface, enabling your agents to easily switch between sales and service tasks and respond to customer inquiries more quickly. The modular UI can be customized to support your business processes and information layout, leveraging user-configurable workflows for maximum productivity. The UI also includes hot keys (key stroke short-cuts), pre-filled forms, selective page refreshing, and other improvements to reduce wait time and call length

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